Modernizing At-Home Mold Testing

Digital Health Solution

The Challenge - Outdated, Unreliable Digital Infrastructure

The Dust Test is an at-home mold testing kit that allows homeowners to assess mold exposure using household dust samples. Despite a strong product, the surrounding digital infrastructure was outdated and unreliable.

The existing website and customer portal—built on an aging Vue.js system—created friction at critical moments such as kit activation, shipping, and results delivery. Customers struggled to place orders, activate kits, and understand results, leading to excessive support requests and manual intervention.

The Dust Test Platform

Nodshift rebuilt The Dust Test as a modern, scalable digital platform connecting customers, labs, warehouse teams, and administrators into one unified system.
The platform bridges physical health testing with digital insights turning lab data into understandable, actionable results without requiring manual explanation.

Primary Pain Points

OUTDATED UX

Clunky & interface

Legacy website feels chaotic. Unreliable customer portal
Operational Friction

manual errors & delays

Failed kit activation. Broken shipping label generation
Data Overload

Crowded workflows

Long, dense PDFs customers can’t understand the data.
Support Nightmare

High ticket volume

Constant calls for basic help. System issues overwhelm support.

The Solution

Modern Web Stack

Fluid ux & speed

React-based mobile-responsive app & revamped WordPress portal
Intelligent Automation

seamless operations

Deep integrations with UPS & EMSL labs for logistics.
Data Transformation

Actionable insights

Automated results Processing into clear, understand data.
Unified System

central command

Admin & operations portal for 360-degree platform control.

Core Features

Customer-Facing Website & Web App
  • Customers order mold test kits directly from the website
  • Personalized recommendations based on quiz + and lab result
  • Secure customer portal login
  • Dynamic results dashboard replacing static PDFs
  • Email notifications when results are available
  • Real-time order and shipment tracking
  • Downloadable dynamic result PDFs
  • Automated chain of custody sent to the lab via API
  • Interactive quiz for contextual assessment
  • Simple kit activation flow
  • Automated order confirmation and tracking emails

KPIs — Business Impact

Operational Scale

300 KITS/Month

Consistent processing throughput.
Efficiency Gain

-67% call volume

Reduced from 300 to 100 calls via self-serve.
Revenue Growth

Increased conversion

Higher adoption of
follow-up services.
System Stability

zero bugs

Bug-related tickets eliminated, faster insights.

Operations & Admin Portal

Customer-Facing Website & Web App
  • Secure customer portal login
  • Real-time order and shipment tracking
  • Customers order mold test kits directly from the website
  • Simple kit activation flow
  • Downloadable dynamic result PDFs
  • Real-time order and shipment tracking

Lab Integration (EMSL)

Technology Stack

Nodshift’s Role

Nodshift acted as a long-term technology partner, responsible for:
  • Auditing the existing tech stack
  • UX design, discovery, and rebranding support
  • Full-stack application development
  • Third-party API and lab integrations
  • Stakeholder coordination across business and technical teams
  • Ongoing feature development and platform support

What Our Clients Says

See What Our Clients Have to Say About Our Services.
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Why Nodshift

We design and build mission-critical platforms, not just apps—helping clients turn complex workflows into scalable digital products.
Let’s work together
Let’s work together